Play well
Responsible play
Our games are intended for entertainment only. We want Slot Luck Club to be a short, relaxing break — not a habit.
Our promise
Entertainment, not stakes.
Because Slot Luck Club involves no real money and no prizes of any kind, there is nothing material to win or lose. Even so, healthy play habits matter. Rooms are built for short sessions, without countdown pressure or “win it back” prompts.
Set your own limits
Tools you can use anytime.
- Session reminders. Choose a nudge for 15, 30, 60, or 90 minutes. The game room will show it while you play on this device.
- Daily play caps. Use the reminders as a cue to stop. There is no prize for playing longer.
- Cool-off. Pause game rooms for 24 hours, 7 days, or 30 days. The pause is stored on this device and cannot be shortened from the game screen.
- Self-exclusion. Close game access on this device for the long term, and email us so we have the request on file.
Choose a pause above. It applies in this browser immediately.
You can also write to [email protected] and we will confirm the request.
Watch the signs
When fun stops feeling like fun.
Even without real money, repetitive play can become a habit. Step away if you notice any of these:
- You think about playing when you would rather be doing something else.
- You lose track of time during sessions.
- You feel restless when you cannot play.
- Playing interferes with sleep, work, school, or relationships.
Get help
Free, confidential support is available.
If you or someone you know is struggling with problem-gambling behaviour — even with social or play-money formats — these Australian resources can help:
- Gambling Help Online — 24/7 support on 1800 858 858
- BetStop — the National Self-Exclusion Register
- Gambling Therapy — free online support
- Healthdirect — search “gambling” for local pathways
If you are in immediate distress, contact Lifeline on 13 11 14 (free, 24/7).
Protecting minors
Slot Luck Club is for people 18 and older. If you share a device with anyone under 18, use a device password and parental controls such as Net Nanny or Qustodio.
Need to talk to us?
Our support team can activate a cool-off note, close a request, or answer a responsible-play question. Contact us. We usually reply within one business day. Care desk: [email protected].